River Organics Shipping Practices

Thank you for your interest in River Organics! We will strive to make your ordering experience easy and satisfying. Please understand you must be at least 21 years of age to purchase our products.

  • We send most of our shipments via USPS, either Priority Mail or First Class Package Service.
  • We will also ship via UPS or FedEx if that is your preference, which you can indicate when placing your order.
  • If your address is a Post Office box, we can only use USPS.
  • As indicated elsewhere on our website, we offer free shipping on orders over $100, otherwise we charge $5.95 for shipping.
  • You can expect your order to arrive within 4 to 8 business days. When placing your order, you have the option to choose more rapid delivery at an additional cost if that is your preference.
  • Regardless of the method of shipping, you will receive an email with a tracking number when your order leaves our location.
  • If at any time you have questions or if you need more information:
    • Please call us at (804) 693-5765, from 9:00 a.m. to 5:00 p.m. eastern time, Monday thru Friday
    • Or email us at customerservice@riverorganics.com.
  • If you are located outside the United States, please keep in mind that our pricing is denominated in US Dollars. Your bank or card processor may charge a currency exchange fee. We will strive to ship your order in the most efficient and economical way possible, but this may require an additional charge. In addition, we may need to coordinate with you by email or telephone using the contacts listed above.