FAQ

The statements within our FAQ pages have not been evaluated by the Food and Drug Administration.  We are making no claims as to the helpfulness, efficacy, or benefits of our products, and our products are not intended to diagnose, treat, or cure any disease.  Please consult your physician or seek the advice of a competent health care professional if you are pregnant, nursing, or are taking any prescription medications.  Do not use our products in or around your eyes or on broken skin.  Discontinue use of our products if you experience irritation or any unpleasantness associated with their use. Thank you!
  • Our Business & Environment

  • Why Organic?

    Hemp is known as a ‘bio-accumulator’ – this means that it draws many substances including toxins from the surrounding soils. If those soils are contaminated with toxins, those toxins can persist in the products made from the hemp. We eliminate this by never using toxic pesticides and herbicides on our crop.

  • Are there other reasons to grow organic hemp?

    Yes! Our farm is located within the watershed of the Chesapeake Bay. By utilizing strict organic practices, we can help preserve and improve the health of this valuable ecosystem.

  • What is River Organics’ commitment to the environment?

    Our farm is located in the watershed of the Chesapeake Bay. We help to preserve and improve the health of this valuable ecosystem through our strict organic sustainable framing practices. Furthermore, we have pledged to donate a portion of all sales to environmental non-profits in order to preserve and protect our natural heritage. We invite you to join us in our mission to promote the health of our community and our planet!

  • How does River Organics assure the purity of its products?

    We grow the hemp plants from seed, cultivate and harvest each crop, and extract the CBD from the hemp in our own facility using our own equipment. To the extent that additives are used, those ingredients are certified organic under the same strict USDA processes that we follow. We control the process from seed to bottle to give you the peace of mind that you’re using only the finest CBD for you, your family and your pets.

  • What is the process used by River Organics for the extraction of CBD from hemp?

    We use food-grade organic ethanol to extract the full spectrum CBD. In a further step, we distill the ethanol out of our extract, leaving no detectable traces. This process assures us that all inputs are organic, and it is a safer process requiring much less energy than CO2 extraction.

  • How does River Organics control the quality of its products?

    Our hemp is grown on our farm and is USDA certified organic. Our extraction process is also USDA certified organic. This ensures the purest quality of CBD goes into our products. Through the organic certification process, our operation as well as our farm are continually audited by regulatory agencies to verify integrity.

    Our grower is a master horticulturist with over 30 years of farming experience. He controls the entire growing process in house, from seed to harvest and curing. He walks the fields daily and observes the plants to ensure their needs are monitored constantly. Our hemp is then processed on-site, in a new, state of the art extraction facility, meeting USDA organic extraction requirements.

    With constant communication and collaboration between grower and processor, we are able to leverage the benefits provided by this internalized, integrated organization to create locally sourced craft CBD products, which are of an unmatched quality in the industry. We control the process from seed to bottle to give you the peace of mind that you are using only the finest CBD for you, your family and your pets.

  • Are River Organics Products third party tested for purity?

    Yes, all of our products are rigorously tested by recognized third party laboratories to guarantee their quality, that our products are contaminant free, and that the contents in the bottle correspond to what is stated on the label. Without third party testing, other CBD products may contain contaminants and their potency may significantly differ from what is stated on the label. Our third party test results are made available with labeled QR codes on every product we sell.

  • Why should I choose certified organic CBD?

    Many studies have shown that diets packed with organic foods are healthier. By choosing organic foods, you are minimizing your exposure to environmental toxins and the potential health issues found in non-organic food and produce. Certified organic foods are non-GMO.

    The hemp plant is known as a bio-accumulator. This means hemp draws many substances from the soil in which it is grown, including toxins, if these are present. It was used for bio-remediation to clean the irradiated soils in Chernobyl. Because the hemp plant absorbs toxins from the soil, it is essential to buy organic CBD, in order to eliminate the possibility of chemical toxins or pesticide residue in the CBD.

    Crops that go into certified organic products cannot be grown using synthetic pesticides, herbicides, sewage sludge, or processed using toxins such as hexane and heptane. The farming activities associated with growing organic certified crops are strictly regulated and inspected to ensure environmental stewardship and best practices. By choosing certified organic CBD, you can have complete confidence in the quality and healthfulness of that product, as well as the sustainability and responsibility of the farming practices.

  • Is there a difference between “Certified Organic” products and products that claim “made with organic”?

    When the word organic is used on a label or packaging to describe a product, it should be accompanied by the USDA Organic seal. This seal ensures that the product was created in accordance with the USDA’s organic production guidelines and was inspected by a certifying agent. If a product claims to be “made with organic” but does not include the USDA Organic seal, that product’s organic integrity has not been verified.

  • River Organics Products

  • What is CBD?

    CBD is short for cannabidiol. It is one of many different cannabinoids found in the cannabis plant. CBD is believed to have qualities that work naturally and may promote overall health.  However, our products are not intended to diagnose, treat or cure any disease.  Please consult a physician or health care professional if you are pregnant, nursing or taking any prescription medicines.

  • Should I take CBD?

    You should consult your physician or health care professional about the potential benefits of CBD or any supplement.  They can best advise you of any potential benefits that may help in improving your personal wellness.  Similarly, if you currently take any medications, have a pre-existing health condition, are pregnant or nursing, or have any medical concerns relating to CBD, you should consult with a physician prior to using CBD.

  • How are CBD and THC different?

    CBD (Cannabidiol) and THC (Tetrahydrocannabinol) are both natural compounds found in the cannabis plant.  However, the effects of these two compounds are different.  CBD is not psychotropic, so it does not cause any psychoactive effects (will not get you “high”), rather it may play a different role in the plant’s medicinal value, if any. THC is psychotropic and is most known for causing psychoactive effects.

  • Will you still pass a drug test if you use CBD products?

    Due to the nature of Full Spectrum CBD, our products may contain trace amounts of THC.  If this is a concern for you, we recommend seeking the advice of a physician or health care professional before taking any of our full spectrum products.

  • What is difference between full spectrum and broad spectrum CBD?

    Full spectrum CBD products contain all the cannabinoid compounds within the hemp plant.  Some studies have suggested that the inclusion of the hemp plant’s entire cannabinoid profile may produce a synergistic effect, referred to as the “entourage effect”. This synergy may increase the effectiveness of CBD-based products.  At River Organics all of our full spectrum products also include strain-specific terpene and flavor profiles that may contribute to this synergistic effect.

  • What are the benefits of CBD?

    Throughout history Cannabis has been used for its medicinal properties.  The oldest known record of its use is in China in 2727 BC under Emperor Shen Nung, known as the Father of Chinese medicine.  Ancient Greeks and Romans also were familiar with cannabis and it then spread throughout the Middle East.  Early colonists in America planted hemp for fiber, as required by law by the British Empire.  Today, people introduce CBD into their daily routine for a variety of reasons, which may include the promotion of relaxation and overall health and wellness.  Please consult a doctor or health care professional if you have questions about the effects of CBD on your health.  These statements have not been evaluated by the Food and Drug Administration.

  • How should CBD products be stored?

    CBD products should be stored in a cool, dry place away from direct heat or sunlight. If any of our products need to be refrigerated, it will be stated on the label.

  • What are the differences between using CBD sublingually and topically?

    If taken sublingually, CBD will be absorbed in a shorter period of time than with other
    methods. If the tincture is held under the tongue for at least one minute, you may achieve the
    desired effect sooner than if it is swallowed.

    Topical CBD products applied directly to the skin may provide a desired effect to a
    targeted area, but it may take longer for that effect to occur.  Whether taken sublingually or
    applied topically, some users may implement a daily regimen of a consistent dose to determine
    how best to obtain the desired effects.  Please consult your doctor or health care professional if you have any questions about either sublingual or topical use of our products.  These statements
    have not been evaluated by the Food and Drug Administration.

  • How do I choose the best product?

    We currently offer two types of products – tinctures for internal and external use,
    and massage oil for external use only.

  • Is there a difference between the smaller and larger size massage oil products?

    The only difference in the two massage oil products is size – the larger size will
    last longer and offers a better price-per-ounce. The 2 ounce and 4 ounce bottles
    contain the identical product formulation.

  • What is the difference in the tincture products?

    There are three flavors of tincture products – natural, mint, and citrus. There are
    also three potencies: 300 mg, 600 mg and 900 mg. The one ounce bottle of 600 mg
    tincture contains twice as much CBD extract as the one ounce bottle of 300 mg tincture,
    and the one ounce bottle of 900 mg tincture contains three times more CBD extract than
    the one ounce bottle of 300 mg tincture.

  • Which potency should I order?

    This depends on your desired dosage. If you desire a lower dose, you may wish
    to order the CBD tincture in the 300 mg potency. For larger dosages, the 600 mg or
    900 mg tincture bottles may be more convenient and may also offer a better price-per-
    milligram to achieve the desired effect.

  • Are CBD products safe for pets?

    Our selection of naturally flavored products should be safe and suitable for your pets.  You may wish to avoid products that contain flavor additives if you are shopping with your pet in mind.  We recommend that you check with your veterinarian before introducing your pet to CBD products.

  • Customer Service

  • What is your order fulfillment process?

    You can order our products directly on our website, by emailing info@riverorganics.com, or over the phone while speaking with one of our knowledgeable representatives. We will issue an acknowledgment via email upon receiving your order. You will receive a further acknowledgement upon shipment of your River Organics product(s). Please allow up to 5 business days for delivery, although in most cases it will not require that long. Please use the info@riverorganics.com email to let us know if you have any further questions.

  • What if there is a problem with my order?

    Our goal is to provide you with the best experience possible. If there is a problem with your order you can let us know by emailing info@riverorganics.com or by calling us at (804) 693-5765. Our team will work hard to correct any issue in a timely and efficient manner. We are grateful for your support and value all of customers.

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